Privacy Policy

Introduction

KOINET TECHNOLOGY CO., LIMITED (hereinafter referred to as "KOINET," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services, including BestProxy and https://bestproxy.com (collectively referred to as "Services").

By using our Services, you agree to the collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy.

1. Disclaimer

1.1 This Privacy Policy applies to all Services provided by KOINET.

1.2 If you access third-party services through our platform, such third parties may collect and use your information independently. We do not control how third parties handle your data and encourage you to review their privacy policies.

1.3 "Personal Information" refers to any data collected as described in Section 2.

2. Information Collection

2.1 To create and manage your BestProxy account, verify your identity, and comply with legal requirements, we may collect personal information, including but not limited to:

Name

Email address

Phone number

Contact address

Payment and bank details

2.2 To ensure service quality and security, we collect usage data such as:

IP address

Browser type and language

Access date and time

Device and software information

Web browsing records related to our Services

2.3 If you require product testing or contract fulfillment, we may collect additional contact details for delivery purposes.

3. Methods of Information Collection

3.1 We collect information through user submissions and automatic data collection when you use our Services.

3.2 We use cookies and similar tracking technologies to:

Identify registered users

Analyze usage trends and improve our Services

Offer personalized customer support

3.3 You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience using our Services.

4. Use of Collected Information

We use your personal information for the following purposes:

Providing and managing Services

Customizing user experiences

Enhancing and developing our Services

Ensuring security, fraud prevention, and compliance with legal requirements

Offering customer support and handling disputes

Sending service-related updates and promotions

Conducting research and user feedback surveys

If we need to use your data for purposes beyond those initially stated, we will seek your consent.

5. Information Disclosure

We do not share your personal information with third parties except in the following circumstances:

Compliance with legal requirements, court orders, or government requests

Enforcing our agreements, policies, or terms of service

Protecting the rights, security, or property of KOINET, our users, or third parties

Obtaining your explicit consent

In the event of required disclosure, we will notify you in accordance with applicable laws and regulations.

6. Data Storage and Retention

6.1 All personal data collected by KOINET is stored in secure locations, including data centers within Mainland China.

6.2 We retain personal information only for the period necessary to fulfill service obligations or comply with legal requirements. Extended retention may be required in the following cases:

Compliance with laws and regulations

Legal disputes, investigations, or law enforcement requests

Security or fraud prevention measures

7. Information Security

7.1 We employ industry-standard security measures to prevent unauthorized access, loss, misuse, or alteration of personal information. These measures include:

Data encryption

Multi-server backups

Access control and confidentiality agreements for employees

7.2 While we take reasonable steps to protect your information, no system is 100% secure. In the event of a security breach, we will take appropriate action, including notifying affected users and authorities as required by law.

7.3 Users are responsible for keeping their account credentials secure. Do not share your password with anyone.

8. User Rights and Control

8.1 You have the right to access, update, correct, or delete your personal information. If you believe we have collected or used your information improperly, you may request deletion or modification.

8.2 Some legal and technical limitations may prevent immediate deletion of certain data.

8.3 You may opt out of non-essential data collection or withdraw consent for marketing communications by contacting us.

9. Opt-Out Methods

You can opt out of data collection or promotional communications by contacting us via:

Email: [email protected]

We will process opt-out requests promptly, but some service functions may be limited if certain data collection is disabled.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you through email or a notice on our website before they take effect. Continued use of our Services after the update indicates your acceptance of the revised Privacy Policy.

11. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us:

Company Name: KOINET TECHNOLOGY CO., LIMITED